704-357-8011
2709 Water Ridge Pkwy, Ste. 480
Charlotte, NC 28217

 

Approach

Our Process

We’re by your side to ensure your website lifts your business to the next level.

 

1

Understand the Environment, Your Goals and Objectives

You need a web technology partner who understands your business and your marketplace. A partner who listens. At Flying Bridge, we don’t start by designing a website – we start by listening. Our first step is understanding you, your customers, and why you stand out from the competition. You won’t find any one-size-fits-all technology here, only custom-built solutions that reflect the things that make your business unique.


2

Create Your Solution

From lead gen websites to e-Commerce, and from Internet marketing to CRMs, it all comes together here. We integrate your business goals and strategy into our design and development processes to deliver a web technology solution robust enough to be a cornerstone of your business operations.

Your website is a critical touch point in your customers’ decision-making process. In a world that’s increasingly mobile, we build websites that respond to the unique needs of tablet and smartphone users. Our platforms help you find and engage your best prospects online, demonstrate your unique selling position, and bring your brand to life on the web and on the go.


3

Measure Site Performance

Success in business comes from delivering results, and a website designed and built by Flying Bridge is engineered to be a workhorse for your business. We give you the tools and the data to put your site to the test. With a full suite of analytics and site performance tools at your fingertips, you’ll be equipped to make data-driven decisions about the future of your business.

 

On Course
to Results

Our Project Management Approach keeps everyone moving in sync - from concept to launch.

 
Timeline Graphic
Gate 1

Kick-Off

Your website begins with a detailed kick-off session. We work with your project manager and subject matter experts to understand your business, your target audience, and your objectives. Only then do we map out a strategy. The website kick-off is the cornerstone of your website; it’s where we do the heavy lifting that sets our web design process apart from other firms.

Gate 1

Design and Development

Armed with a knowledge of your business and a sound strategy, we proceed to the design and development of your site. Our user experience experts complete the visual/creative design that provides a blueprint of the planned functionality and user experiences. Then your website comes to life! Our graphic web design team will apply your creative and unique brand style to a custom designed website that is sure to take your breath away. Next up, the FBT web development team will integrate your product database, APIs, content management system, and the back-end processes you need to ensure that your website works hard for your business, so your employees can work smart.

Gate 1

Testing

Strong website development and design is about the details. Our quality assurance process involves thorough testing of every facet of your website. At critical points in development, we put our work through rigorous checks to verify your site performs as expected. Our pre-launch, launch, and post-launch checklists ensure a systematic approach to testing that keeps your project running smoothly and your website sharp.

Gate 1

Launch

At Flying Bridge we believe that our job is not just to launch your website, but to help launch your business. That’s why we offer a Confidence Guarantee on all of our web platforms. We partner with you far beyond the launch date to ensure that your website remains the most valuable tool in your marketing tool belt. With an investment as important as this one, you can’t afford to accept anything less.

 

 

The Flying Bridge Perspective

Imagine finding yourself, in 1998 (remember how we were all just getting acquainted with the World Wide Web?) with a passion for something that didn’t quite exist yet.

Michael Kelly, founder and president of Flying Bridge Technologies was working as a Microsoft Solutions Provider and then as Director of Products and Sales when he began to realize the marketing and branding connection to Internet solutions, and falling in love with the balance between development and design.

"There was no formal web development industry at the time, and I wanted to be one of the first in."

"There was no formal web development industry at the time, and I wanted to be one of the first in," Michael remembers.

And like most smart entrepreneurs, Mike found himself at the beginning of 1998 taking on a lot of different kinds of projects—system repairs, networking, building kiosks—along with a website project from time to time. Then, in September of that year, he landed the first significant web project, and Flying Bridge was off and running, from that point on.

When you talk to Michael, you realize very quickly that he not only knows the technology—he loves the technology. He says he gets up in the morning excited about the prospect of solving things with technology, and the variety of projects always in the Flying Bridge queue. Matching business strategy to strategic design makes his day.

When faced with the .com bust in 2000-2001, Flying Bridge remained constant, due in part to smart business practices, but mostly, according to Michael, because of the Flying Bridge team and their diversity of skills and experience. That translated to not being tied to one industry and the company thrived, serving clients in government, public, corporate and educational sectors. That diversity meant (and still means) no cookie cutter, one-size-fits-all solutions.

But it’s hard to get Michael to talk about his business success. He wants to talk about your business success. Your corporate culture and infrastructure. What you need and your objectives. Where you’ve been and where you’re going.

"Driven by a top-down philosophy since day one, everyone on the Flying Bridge team is ready to listen to what you want and need—and find solutions with real-world parameters that address and fit your entire company. Everyone."

Driven by a top-down philosophy since day one, everyone on the Flying Bridge team is ready to listen to what you want and need—and find solutions with real-world parameters that address and fit your entire company. Everyone.

What you won’t find at Flying Bridge, since day one, is someone forcing a timeline or process that doesn’t fit who you are. No one at Flying Bridge is going to ignore your history as a company or your long-term strategy in favor of a solution that doesn’t work for you. No one.

Michael says a big challenge for his company today (and for all of us), is dealing with constantly changing technologies. But (unlike some of us?) he sees that as an opportunity. Something new every morning is a chance to learn, grow and service clients better and better.

That means moving forward through the second decade of the 21st century (a long time since 1998 in more ways than years), Flying Bridge Technologies will continue to design and develop websites while offering an expanded suite of the business transformation services they always have—but at a new level of consulting and strategic capabilities.

Michael’s continued vision is for Flying Bridge to fill a gap other development firms can’t because they are too small or have less experience. While holding down customer costs, Michael is excited about FBT’s newly ignited focus on using technology in all aspects of a business. By drilling down to your strategy and assessing internal processes and data utilization, the Flying Bridge team is equipped to help companies envision what is needed, but never to sell you on more than what is required.

The Flying Bridge team is equipped to help companies envision what is needed, but never to sell you on more than what is required.

Flying Bridge was built on a vision—that’s true. But not around the ego of one man or a loosely held-together team more interested in using some cool technology than how it benefits the client.

Simply put—Michael’s goal for the past, present and future is to provide customers Flying Bridge expertise and experience, creating for you the best technology solution available. And no cookie cutters allowed.